Sofitel Brisbane Central
Thomas’s career journey in tourism started in high school whilst studying a certificate in tourism and being named the winner of the food and beverage category in the Queensland Tourism Industry Council’s Salute to Excellence Awards. This enabled Thomas to undertake work experience at The Star Gold Coast where he was in awe of the wonders of hotels leading him to choose to pursue a career in hotel management.
Thomas undertook a Diploma of Hospitality Management and secured his first job as a porter at the Hilton Surfers Paradise where he jumped at the opportunity to learn the ins and outs of hotel operation through roles in front office, the executive lounge and concierge departments. He then progressed through a range of roles including Guest Services Supervisor at the Arise Hotel and Apartments, Assistant Manager at Stamford Hotels and Resorts, Duty Manager at The Calile Hotel and Manager on Duty at The Sebel Brisbane.
As the Luxury Experience Manager at Sofitel Brisbane Central, Thomas now leads a team focused on guest relations operations and engaging with all departments across the hotel to ensure a high standard of guest services.
Thomas has a Bachelor of Business from The Hotel School and is an active member of the tourism community through his participation in professional development and networking opportunities.