Christina Ng Lam

W Brisbane

Christina began her career in tourism as a Guest Services Agent with Quest Apartment Hotels where she worked over three different properties and undertook cross-training in Sales. Whilst studying a Bachelor of International Hotel and Tourism Management, Christina secured an internship in human resources with W Brisbane. Through her studies and placement she discovered that human resources was the path she wanted to follow in tourism so gave 110% every day to learn as much as she could which resulted in a promotion to Human Resources Administrator.

Christina is now the Human Resources Coordinator at W Brisbane where her role focuses on recruitment, employee benefit programs, W Hotels Onboarding Program, training and development, performance management and overseeing the Hotel’s internship program. She has also had the opportunity to work on secondment at the Marriott International Gold Coast and remotely for W Melbourne and Sheraton Melbourne Hotel. Christina’s achievements have been recognised by being awarded Talent of the Quarter (Q4, 2020) and as a Human Resource Associate Finalist in the Hotel Management Awards 2021.

As an ambassador for the hotel, Christina regularly conducts school tours and represents the hotel and Marriott brands at Job Fairs. She has also played an integral role in establishing a work experience program with JobSupport, an employment service which aims to place and train people with disabilities.

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