Inspiring young Queenslanders to work and find success in the tourism industry

Christina Ng Lam


Christina began her career in tourism as a guest services agent with Quest Apartment Hotels where she worked at three different properties and undertook cross-training in sales. While studying a Bachelor of International Hotel and Tourism Management, Christina secured an internship in human resources with W Brisbane.  Through her studies and placement, Christina discovered her passion for human resources. She learnt as much as she could, landing her a promotion to human resources administrator.

Christina is now the human resources coordinator at W Brisbane where her role focuses on recruitment, employee benefit programs, W Hotels onboarding program, training and development, performance management and overseeing the Hotel’s internship program. She has also had the opportunity to work on secondment at the Marriott International Gold Coast and remotely for W Melbourne and Sheraton Melbourne Hotel. Christina was awarded Talent of the Quarter (Q4, 2020) and was a human resource associate finalist in the Hotel Management Awards 2021.

As an ambassador for the hotel, Christina regularly conducts school tours and represents the hotel and Marriott brands at job fairs. She has also played an integral role in establishing a work experience program with JobSupport, an employment service which aims to place and train people with disabilities.